Tech Issues

BNA Tax and Accounting access problem

There is an ongoing issue connecting off-campus to BNA Tax and Accounting. This does not affect anyone trying to connect from a physical on-campus computer, but access through VPN or IUAnywhere is NOT possible.

Anyone trying to connect from off campus will have to have registered for a half-year pass (renewable in December and June). THIS REGISTRATION CAN ONLY BE MADE FROM AN ON CAMPUS COMPUTER.

 The URL for self-registration is https://webutil.bna.com/self_registration/school/register

 If a patron is physically unable to come to campus to fill out this self-registration form, they may email us at econtact@iupui.edu and we will try to assist them in registering.

Here is a snapshot of the registration screen. READ BELOW THIS SNAPSHOT FOR IMPORTANT INSTRUCTIONS:

Snapshot of IUPUI registration screen

Be aware of the following:

  • All fields must be filled out
  • The email address must be given in the domain @iupui.edu. If a patron has an email as @iu.edu, input it as @iupui.edu, and the email confirmation should still route to them. BE SURE THE PATRON KNOWS that their login ID will be @iupui.edu, regardless of their actual email domain.
  • The patron will receive an email with a link to follow to sign in. Instead of signing in, they should choose the “forgot my password” option and give their LOGIN address …@iupui.edu (NOT their email address, if their email address is not @iupui.edu). This will email them a link to reset their password, and they can then login to BNA.
  • This login is only valid for the half-year, ending in either December or June.

Issues with Access to Library Resources While Using VPN

Previously, if an off-campus user was logged into the VPN, all library resources would recognize them as being on campus and they would get access to all resources.  This has changed with an alteration to VPN configuration; access to library resources is now only possible if the user is employing resources through links from the IUPUI University Library website.

For a possible alternative solution, please go to the bookmarklet page.

This issue will likely persist as long as IUPUI is a virtual campus.  Added 4/23/2020.  Updated 6/18/2020.

OneSearch access issues

Some searches in OneSearch are resulting in links to resources that do not give access.  If this occurs, please try searching for it in IUCAT.  Added 4/20/2020. Updated 6/18/2020.