Yoo Young Lee, MLIS, CSPO

Bio: 

My principal role as a Digital User Experience librarian at the IUPUI University Library is to improve user experience on its website. I conduct usability studies, apply user-centered design methods, analyze data, and design websites based on data gathered from usability studies. In addition, as of September 2016, I work with Operations Team (OPS) as Product Owner (CSPO)/ IT Analyst Developer. My first project is to improve the Open Access Tracking system originally developed by Andy Smith and I also participate as product owner in the Hydra Page Turner project. Prior to this role, I was a liaison librarian to the School of Health and Rehabilitation Sciences, particularly the program of Bachelor of Science in Health Sciences. 

My interests include user-centered design trends, emerging technologies that lead to new ways of information seeking, graph database as a way to represent and store data, analytical tools to better understand users, and design to deliver information in a better way. 

I have my Bachelor’s degree in Information Management Systems from Concordia University and Master’s degree in Library and Information Studies from McGill University in Montreal, Canada.

Area of Expertise: Usability studies, Data analysis, Design, Web development, Project management 

Research Interests: User experience, Usability studies, Persuasive technology, Information seeking behavior, Analytical tools, Information presentation, Semantic Web.


Projects and Publications: 

1. University Library Website

  • Project management
  • Library website evaluation and needs assessment
  • Reorganization of information architecture
  • Redesign of the library website
  • On-going usability stuides

2. LibGuides at IUPUI

  • Project management
  • Redesign of a guide page
  • Creation of a guide on best practices in LibGuides design for IUPUI
  • Migraion from LibGuides v1 to LibGuides v2
  • Guides integration to Canvas (IUPUI Learning Management System)
  • On-going usability studies

3. Open Access (OA) Policy Website

  • Project management
  • Conduct usability studies
  • Design website layout and pages
  • Open Access Tracking system

4. IUPUI University Library Center for Digital Scholarship

5. IUPUI Herron Art Library

6. Ruth Lilly Special Collections & Archives

7. Joseph & Mathew Payton Philanthropic Studies Library

8. IUPUI ScholarWorks

Lee, Y.Y., & Snajdr, E. (2016). Killing two birds with one stone: How to conduct UX research during library instruction. Presentation at Indiana University Statewide Libraries Day, Indianapolis, IN. [http://hdl.handle.net/1805/9828]

Lee, Y.Y., Smith, A., Calvert, L., & Snajdr, E. (2016). Innovative data-driven methods to improve digital user experience. Presentation given at 8th Qualitative and Quantitative Methods in Libraries International Conference, London, United Kingdom. [http://hdl.handle.net/1805/9639

Lee, Y.Y., Smith, A., Calvert, L., & Snajdr, E. (2016). Proceedings from 8th Qualitative and Quantitative Methods in Libraries International Conference: Innovative data-driven methods to improve digital user experience. London, United Kingdom. [http://hdl.handle.net/1805/10580]

Lee, Y.Y., Snajdr, E., Calvert, L., & Smith, A. (2016). Journey from subjective to objective: Capturing user experience. Presentation given at Designing for Digital 2016, Austin, TX. [http://hdl.handle.net/1805/9198]

Lee, Y.Y., & Miller, W. (2015, November 17). When usability meets social media: Strengthen your connections with users. Presentation at Indiana Library Federation Annual Conference, Indianapolis, IN. [http://hdl.handle.net/1805/7519]

Snajdr, E., & Lee, Y.Y. (2015, June 29). Connecting web usability and library instruction in the sciences: Using a web usability tool to assess the effectiveness of library instructional sessions. Poster session presented at Research Forum of the Science and Technology Section of the American College and Research Libraries at the American Library Association Annual Conference. San Francisco, CA. [http://hdl.handle.net/1805/6536]

Lee, Y.Y., & Snajdr, E. (2015). Proceedings from 4th International Conference of Asian Special Libraries:  Connecting library instruction to web usability: The key role of library instruction to change students’ web behavior. Seoul, Republic of South Korea. [http://hdl.handle.net/1805/7291]

Lee, Y.Y., & Snajdr, E. (2015). Connecting library instruction to web usability: The key role of library instruction to change students' web behavior. Presentation given at International Conference of Asian Special Libraries (ICoASL) 2015, Seoul, South Korea. [http://hdl.handle.net/1805/6480]

Lee, Y.Y., & Snajdr, E. (2015, February 1). Connecting library instruction to web usability: Improve user experience. Presentation given at American Library Association Midwinter Meeting, Chicago, IL. [http://hdl.handle.net/1805/6022]

Lee, Y.Y. (2014). Design of the academic library website with persuasive technologies: Holistic user experience. IFLA Information Technology Section Newsletter (Dec 2014). [Preprint: http://hdl.handle.net/1805/5501 or http://www.ifla.org/files/assets/information-technology/newsletters/tilt_2014dec.pdf]

Lee, Y.Y. (2014, October 29). Persuasive technology: Beyond user needs. Presentation at Internet Librarian, Monterey, CA. [http://hdl.handle.net/1805/5426]

Lee, Y.Y. (2014, August 18). The journey to improve digital user experience. Poster session presented at IFLA General Conference and Assembly, Lyon, France. [http://hdl.handle.net/1805/5021]

Lee, Y.Y. (2014, June 6). Holistic approach to user experience: Understanding of users. Poster session presented at IU Librarians' Day, Indianapolis, IN. [http://hdl.handle.net/1805/4516]



Yoo Young Lee
Digital User Experience Librarian

Call: (317) 274-8336
Email: yooylee@iupui.edu
Office: UL 1115D

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